Transferring your prescription – it’s easy!

Transferring your prescription to a local independent pharmacy like Carolina Pharmacy is a relatively easy process that requires minimal work from you. Once you get the ball rolling, we take care of the rest, making the transfer as seamless as possible.

It may help to understand why customers sometimes switch from a chain to an independent pharmacy like Carolina Pharmacy. Here are a few of the advantages:

  • Discounts and coupons
  • Availability of compound drugs
  • Service-based needs like shorter wait times, personalized care, and delivery

Read more about why people why people transfer their prescriptions here.

If you want to transfer your prescription, here’s what you need to do:

Contact us to initiate the transfer

Reach out to initiate the transfer of your prescription(s) in one of two easy ways.

  1. Visit, scroll down to Services, and click Transfer Prescription.
  2. Call or stop by one of our locations and speak with a pharmacist. (We always enjoy meeting you in person!)

We’ll need a few pieces of personal information when you contact us including your name and date of birth, the name of the medication(s) you’d like to transfer, the name of the pharmacy that currently fills your prescription(s), and your current insurance information. If you don’t have insurance and are paying out-of-pocket, we have competitive prices and are happy to talk with you about your options.

Consider when you’ll need the medication

We always have common medications in stock. Most of the time we can order special medications for you to have in stock the next day, but it’s helpful to contact us a day in advance of the day you wish to pick them up. An extra day also helps with any delays caused by insurance or refill verifications.

Understand limited transfers

All prescriptions that are not controlled substances are available for refills. In fact, we can reach out to your doctor and have your refills sent directly to us. Please be aware that some doctors may ask you to see them for an appointment before they will refill your prescription.

Some medications are classified as controlled substances and may have a limited number of transfers or cannot be transferred. Examples of these controlled substances include Tylenol with Codeine, Xanax, and Robitussin AC or other cough suppressants with codeine. Please contact us if you have these prescriptions and we can guide you on the best approach to transferring these prescriptions to our pharmacy.

Wait for us to contact you

Once you initiate a prescription transfer, we’ll get the prescription moved to our pharmacy as quickly and efficiently as possible. We have a small but strong team and get to know each of our customers and their prescriptions well, while also providing excellent service and one-on-one time with each individual as needed. We look forward to serving your needs with the utmost in care and customer service.

And a bonus?? When you work with Carolina Pharmacy, you’re supporting local business!